Shipping Policy
Shipping and processing times depend on what you order and/or how fast your dealer contacts us. If you order a silencer/suppressor your dealer must send us their information before Otter Creek Labs can start the form 3 dealer transfer. The form 3 dealer transfer typically takes no more than 2 weeks. So if you order a silencer/suppressor it would be expected to ship no more than 2 weeks AFTER the dealer it is shipping to contacts Otter Creek Labs. Otter Creek Labs cannot be blamed for lazy dealers who drag their feet on sending a simple email.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
Shipment Confirmation
You will receive a Shipment Confirmation email once your order has been shipped.
International Shipping Policy
We currently do not ship outside the U.S.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.